Airbnb Auto-Reply AI Chatbot | Ishinn

Why is 'Instant Reply' crucial?

In Airbnb's search algorithm, host 'response speed' greatly affects ranking. Also, quick communication is essential for guest satisfaction and high ratings.

Easily clear Superhost requirement (90%+ response rate)

Reply within 1 minute, even to inquiries at 2 AM

3 Strengths of Ishinn AI

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Smart Custom Knowledge Base

Register specific rules like 'Luggage storage?' or 'Nearest convenience store?'. AI learns your manual and answers accurately.

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Native-Level Multi-language

Supports not just English, but Japanese, Chinese (Simplified/Traditional), Korean, and many more. Automatically switches to match the guest's language.

🤝

Human-AI Collaboration

If AI lacks confidence, it escalates to a human. You can seamlessly take over the conversation from the dashboard.

Smart Notification System
Never miss an emergency

For scenes requiring human intervention like 'Complaints' or 'Unanswerable Questions', instant notifications are sent to your smartphone.

Multi-channel：Push notifications via Email, LINE, and WeChat.

Escalation Logic：Flexible settings, e.g., notify only if keywords like 'trouble' or 'cancel' are detected.

Frequently Asked Questions

Does it give strange answers?

Ishinn's AI is tuned to answer based on pre-registered property info. It won't force an answer to uncertain questions and can be set to notify the host instead.

Can I reply manually?

Of course. You can pause AI auto-reply from the dashboard and send messages manually.